Contact


In case this portal doesn't give you the information you need or if you are having any difficulties, here is how you can reach us:

Chain Accounts

For all technical inquiries: (Sales, Service, Price Letters, Test Requests, Installations)

P: 800-264-7827
E: chains@starholdingsgrp.com
After-Hours Emergency Hotline: 877-242-0270

Sales Support (Non-Chain)

For all sales inquiries: (General Questions, Product Information, Lead Times, Order Entry, and Tracking Information)

P: 800-264-7827
E: orders@starholdingsgrp.com

Credit Department

For account statement inquiries:

P: 800-264-7827
E: creditdepartment@starholdingsgrp.com

Technical Service

For all technical inquiries: (Warranty Authorization, Service Requests, Technical Support for Agents On-Site)

P: 800-264-7827
E: technicalservice@starholdingsgrp.com
After-Hours Emergency Hotline: 877-280-2017

Customer Service

For all other inquiries: (RMA's and Replacements)

P: 800-264-7827
E: customerservice@starholdingsgrp.com