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In case this portal doesn't give you the information you need or if you are having any difficulties, here is how you can reach us:
Chain Accounts
For all technical inquiries: (Sales, Service, Price Letters, Test Requests, Installations)
P:
800-264-7827
E:
chains@starholdingsgrp.com
After-Hours Emergency Hotline:
877-242-0270
Sales Support (Non-Chain)
For all sales inquiries: (General Questions, Product Information, Lead Times, Order Entry, and Tracking Information)
P:
800-264-7827
E:
orders@starholdingsgrp.com
Credit Department
For account statement inquiries:
P:
800-264-7827
E:
creditdepartment@starholdingsgrp.com
Technical Service
For all technical inquiries: (Warranty Authorization, Service Requests, Technical Support for Agents On-Site)
P:
800-264-7827
E:
technicalservice@starholdingsgrp.com
After-Hours Emergency Hotline:
877-280-2017
Customer Service
For all other inquiries: (RMA's and Replacements)
P:
800-264-7827
E:
customerservice@starholdingsgrp.com
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